From Monday to Wednesday we aim to prepare all orders the next day and send them out the day after.
All orders received on Thursday, Friday or on the weekend will most likely be sent out the following Monday. We do this in order to make sure your order is packed fresh and doesn't sit in a depot warehouse all weekend!
Depending on your location and the availability of couriers, orders usually arrive the next day after dispatch (i.e. an order completed Monday is prepared Tuesday, picked up Wednesday and delivered Thursday).
Of course, if we can get it to your goodies to you faster we will. If you need a specific day or time, or your order is urgent please add an order note or drop us an email and we will do our best.
To find out which store your online delivery will be sent from click here.
Calculated and applied at checkout.
Delivery charges to the UK mainland are £5.00 including VAT up to a order value of £50 before applying the delivery cost. Orders over £50 are eligible for free delivery.
If your order is particularly heavy (>18 kg) we reserve to right to charge an additional excess weight surcharge that we will discuss with you beforehand.
Delivery charges to Northern Ireland will be £10.00 with the same excess weight conditionals applying.
Please Note: If you would like to physically sign for your package please make a note in the delivery instructions/comments section and we will ensure the driver will not leave your order until it has been signed for. This may result in an additional £1.50 signing fee (charged by the courier company)
Click & Collect
Available at all stores
Find your closest store here
You can shop online and collect your goods at any of our store locations. We aim to have all Click & Collect orders available to pick up 24 hours after placing your order or as per the date selected by you. You will be sent an email when your items are picked and ready to be collected.
Please note: If something is out of stock instore after placing your order, you will be notified as soon as possible to either swap it for another product or be given a refund.
Liquid Refills for click and collect orders - We currently do not support ordering and paying for your planned liquid refills via the website, however please bring your empties and we will help you fill them and charge you instore.
If you have any other queries about click & collect check out our FAQs here.